Alarm Registration and False Alarm Management
This website provides users with current information about the
CITY OF ALTON
Alarm Registration and False Alarm Management process and procedures.
Alarm Ordinance Number
7449
Ordinance Number
7449
, enacted by the
CITY OF ALTON
in
August, 2015
, established the processes and procedures regarding burglar alarm system
registration and false alarm administration. Click on the link below to view
the ordinance. (Requires Adobe Reader.
Click Here
to download Adobe Reader.)
Click here
to
view or download the
CITY OF ALTON
Alarm Ordinance.
Fees and Fines
The ordinance established an annual registration fee for all wired, wireless,
monitored, non-monitored, residential and commercial burglar alarm systems.
Renewal notices are sent out 45 days prior to the renewal date. The ordinance
does not apply to fire alarm systems.
Click here to view the current alarm registration fees and false alarm fines
schedule.
How to Register a Burglar Alarm System
Online
-
Click here to print the Alarm System Registration form.
Complete
the form and mail with your registration payment to:
CITY OF ALTON - ARFAM
PO BOX 66914
SAINT LOUIS, MO 63166-6914
You will receive a notice via return mail containing your permit number.
False Alarm Fine Payment
False
alarm fines may be paid using one of the following methods:
Pay Online – secure online
payment system is available 24 hours a day, 7 days a week. In addition to
making payments, you may obtain information about the ordinance, check permit
status, balance due and false alarm counts.
Click here
to make an online payment using a Visa, MasterCard or American Express
credit card.
Pay by
Mail
- mail-in payments may be made by check, money order or cashiers check payable
to
CITY OF ALTON - ARFAM
Write
the permit number on the check or money order. If you have received a payment
notice through the mail, return the payment coupon from your notice along with
your payment to:
CITY OF ALTON - ARFAM
PO BOX 66914
SAINT LOUIS, MO 63166-6914
False Alarm Appeals
If you believe that a false alarm fine has been charged to you in error, you
must pay or appeal the false alarm fine within 15 days of the date the false
alarm notice was issued. Written appeals must include the name of the permit
holder, the permit number, the transaction number of the false alarm fine and
an explanation of the reason the fine is in error. Review the ordinance above
to assist you in determining acceptable reasons for appeal. Make a copy of all
correspondence for your records. Mail the correspondence to:
CITY OF ALTON - ARFAM
PO BOX 66914
SAINT LOUIS, MO 63166-6914
Allow 14
days for disposition of the appeal. You will be mailed written notification of
the appeal resolution.
Delinquencies and Permit Suspension
The
CITY OF ALTON
does not grant payment extensions for permit registration fees and false alarm
fines. Payments for permit renewals must be received with 15 days of the
renewal date. Payments must be received within 15 days of the date the false
alarm occurred. If payment is not received within this time, the fine will be
considered delinquent, late fees may be added and the permit may be suspended.
Payments must be received by the due date to avoid late fees or permit
suspension.
CITY OF ALTON
Check Policy
The Circuit Attorney’s office is notified of all bad checks passed within the
CITY OF ALTON
. If you are paying your fee or fine by check, please be certain that
sufficient money is in your account to clear the check. A $20 Bad Check Fee is
assessed for each check returned for insufficient funds. In addition, the
payment is removed from the account, and any late fees which might have
occurred past the date that the check was received will be added to the permit
balance.
Questions
If you do not see what you are looking for on this site, you may call ARFAM
Services
(888) 579-2727
, Monday through Friday, 9:00 AM to 5:00 PM Central Time.